recognizes that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the site: http://www.johnsonsupplyinc.com. The Site is operated by OMB Enterprises.
If you have questions or concerns regarding this statement, you should first contact our site coordinator at firstname.lastname@example.org or by postal mail to:
17 Piney Park Road
Asheville, NC 28806
Identifying Information. In general, you can visit the Site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you. Generally, OMB Enterprises requests identifying information when you:
In these instances, we will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to "unsubscribe" to these mailings at any time.
What we Will Do With Your Information. If you choose to give us personal information for any of the purposes above, this information is retained by us and will only be used by us to support your customer relationship with us. We will not add you to a mailing list, or newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service.
What Others May Do With Your Information. OMB Enterprises does not share, rent, or sell any personally identifying information provided through our Site (such as your name or email address) to any outside organization for use in its marketing or solicitations. From time to time we may use agents or contractors who will have access to your personal information to perform services for us (such as DATABASE MAINTENANCE, FURTHER EXAMPLES), however, they are required by us to keep the information confidential and may not use it for any purpose other than to carry out the services for OMB Enterprises . In addition, we may also share aggregate information about its customers and its web site visitors to advertisers, business partners, and other third parties. For example, we might share that our users are x percent PCs users and y percent Macintosh users. None of this information, however, will contain personal, identifying information about our users.
The On-line Store is designed to give you options concerning the privacy of your identifying information. If you choose, you can set up an account. This will allow you to have a customized order page for express ordering and to view your purchasing history. To protect your privacy, we have designed the Sites to include certain steps to verify your identity before granting you access or enabling you to make corrections in an account. You will always have access to this account information and can view it, update it or correct it at any time. To access your information, you will need to use a password.
When purchasing products through the our web site, the order form will also ask you to provide a daytime telephone number. However, the telephone number is only used to quickly resolve questions relative to an order, such as to clarify customer email addresses that are inactive, or entered incorrectly.
Customer Service is a primary concern for us. If in the event a product does need to be returned, must be within 15 days, it must be in new condition, and have a return authorization number from our office. Returns subject to a 15% restocking fee unless there is a manufacturer's defect. We reserve the right to reject products returned in mishandled condition. Customer pays shipping on return items. Any damage in shipping will be the responsibility of the customer and the carrier.
Merchandise cannot be returned without prior authorization. Shipments not having prior approval will be refused. All returned goods must be new and unused. Any shipment returned for credit when the error is not ours will be subject to a 15% restocking charge. Material must be returned within 30 days from date of receipt, freight prepaid, to satisfy above conditions. All shipping errors must be reported within five days of receipt.
VISIBLE DAMAGE: Have deliveryman note on the Freight Bill the nature and extent of damages. Notify the transportation company's office to inspect the merchandise. File claim for damages at once.
CONCEALED DAMAGE: If damage is noticed when merchandise is unpacked, notify transportation company's office immediately and ask to have it inspected. Do not destroy or discard any packages or packing until claim is settled. Do not return damaged merchandise as transportation company will pick it up after settling claim. We are willing to assist in every possible manner in collecting claims for loss or damages; however, this willingness does not make us responsible for collection of claim or replacement of the materials.
OMB Enterprises will make every effort to insure pricing and information. We do reserve the right to cancel any order that is no longer available or there is pricing or information errors on our web site.
johnsonsupplyinc.com does provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave www.johnsonsupplyinc.com, we cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.